At Heavenly Balloon Bar, we are committed to providing high-quality, custom balloon décor with exceptional service. Please review the following policies to ensure a clear understanding of our process and expectations.

Balloon Releases & Helium Usage

In compliance with Florida legislation (Bill passed by Gov. Ron DeSantis), Heavenly Balloon Bar does not support or participate in any balloon releases.
As such, we do not provide helium for any outdoor events.

Outdoor Balloon Care

While our balloons are crafted with premium materials, outdoor elements can affect their integrity. Please take the following into account:

• Direct Sunlight & Heat: We strongly recommend placing balloon arrangements in shaded areas. Prolonged sun exposure (especially in temperatures above 80°F) can cause balloons to expand and pop.

• Humidity: Clear or confetti-filled balloons may become cloudy in high humidity.

• Color Choice: Darker balloon colors absorb heat more quickly and are more likely to pop in outdoor conditions. Lighter shades are better suited for sun-exposed areas.

Once décor is installed, Heavenly Balloon Bar is not liable for any damage caused by weather, sunlight, wind, children, guests, or sharp objects.

Additional Decor & Rental Damages

• Any décor added at the time of setup will be invoiced separately and must be paid within 24 hours of your event.

• If backdrops, signs, or rental items are returned damaged, scratched, or broken, an invoice will be issued to cover the cost of replacement or repair.

Payment, Cancellations & Refunds

• All payments are final. Once your invoice is paid, your date is secured and materials are ordered immediately.

• No refunds will be issued under any circumstances. This policy is in place to cover materials, time, and the reserved booking on our calendar.

• No exceptions.

Latex Allergy Disclaimer

Please note that all of our balloon products are made from natural latex. If you or your guests have a known latex allergy, please take necessary precautions. Heavenly Balloon Bar is not responsible for any allergic reactions due to latex exposure.

Licensing & Insurance

Heavenly Balloon Bar is a licensed business in the state of Florida. A Certificate of Insurance (COI) is available upon request for venues or clients requiring proof of coverage.